Terms of Services
soco, Inc. Service Agreement

Last modified March 18, 2025

Welcome to the Service Agreement for soco, Inc. (“soco”). Regardless of what brought you here, we hope you find what you’re looking for. We’ve done our best to make our terms reasonable, complete, readable, and understandable, but you may still have additional questions or clarifications. If so, feel free to contact us using one of the methods below:

Email us at legal@thesovereignconsumer.com

Snail mail at: soco, Inc. 3565 Henrietta Hartford Road Mount Pleasant, S.C. 29466 (Attn: Legal)

By way of introduction, soco: The Sovereign Consumer is a high-technology company building solutions to increase user data privacy. Consumerism before the soco mobile application has been characterized by the statement “I’ve read and agree to privacy and services terms” being the biggest internet/consumer purchasing lie. Now consumerism with the soco mobile application is charaterized by the statement “I comprehend and have set my personal preferences for my privacy and service terms with compliant Sellers/Brands.”

Your personal information remains private to you when you Score<>Match<>Earn on the soco mobile application; matching your personal data privacy AI (artificial intelligence) Score preferences (your Sovereignty) with Compliant Sellers/Brands earning you Dollars/Bitcoin for each consumer transaction you make. You are a Sovereign Consumer!: www.thesovereignconsumer.com

As required by jurisdictional commercial and privacy laws, we are providing our “Service Agreement” legal contract that includes the terms provided in this document and our Service Level Agreement (“SLA”) (collectively the “Documents”). This Service Agreement outlines the platform and services we’re agreeing to provide and the duties, obligations, rights, and conditions for its use. For more information on what information we collect from you, how we use it, and to whom we disclose it, please review our Privacy Policy (“PP”). Your ability to use the platform is conditioned upon your agreement to the SLA and PP.

We are providing you with a graphical representation of soco’s AutoScore so that you can utilize the soco: The Sovereign Consumer mobile application to comprehend within 3 minutes what normally takes at least 30 minutes to comprehend the below information, with the mobile application providing you with your personal data privacy AI Score preferences to match with Compliant Sellers/Brands earning you Dollars/Bitcoin for each consumer transaction you make.

This Service Agreement constitutes a binding agreement between you and Company governing your use of the soco platform (defined below) or the soco-Enabled Services (defined below). Your access to and use of the Platform and/or services is subject to the Service Agreement and all applicable laws and soco reserves the right to terminate your access to the Platform and/or services if you violate this Service Agreement. By registering on the soco platform, you are subscribing to a service, or otherwise accessing and using the Platform, you agree to the Service Agreement. If you do not agree to the terms of the Service Agreement, then you may not use the Platform or receive our services. The Service Agreement may be changed by us from time to time without notice to you and the governing version will be posted on the Platform. Please review the posted terms on a regular basis as your use of the Platform will be governed by the then-current Service Agreement.

soco PLATFORM BUSINESS TERMS
Plain English Legally-Binding Contract
soco provides consumer users and Sellers/Brands with a platform that utilizes a personal identity blockchain to anonymize consumer user identification of their demographic details while utilizing soco’s proprietary data scoring of Sellers/Brands privacy policies and service terms to match the consumer user and Sellers/Brands score preferences for money earnings. soco gathers all the layers of score, match, earn activities into a user mobile application platform, using APIs as access points. soco Platform Services. soco provides a single platform through development of the soco application programing interfaces (the “soco API”), the Dentity software development kit (“sdk”) to utilize the ION personal identity blockchain, the Lightning Network sdk to utilize the Bitcoin currency transfer blockchain, and either the Android sdk or the iOS sdk to utilize the mobile phone native wallet and related technical, business and support services, each as may be modified or updated (together, the “soco Platform Services”). The soco Platform Services allows consumers and Sellers/Brands to manage their direct experience and on the platform, website, and/or application (collectively, “Your Application”). The parties subscribe to or otherwise access the soco-Enabled Services through the Services registration process.
We’ll do our best to make sure our service is always available. Service Level Commitment. Company shall take commercially reasonable efforts to ensure that Downtime of the Platform is less than 0.1% per month (the “Service Level Commitment”). We will use commercially reasonable efforts to make the Platform available to you at least 99.9% of the time. “Downtime,” means the Platform being unavailable for use as measured in continuous 5-minute increments, and Downtime may occur despite our best efforts.
soco matches the consumer user and Sellers/Brands score preferences for money earnings payments facilitated through the platform. Earnings Terms. soco will automatically calculate the user’s money earnings in Satoshis (Bitcoin denominated currency) as a percentage of the net amount of per consumer category goods and services purchased, minus applicable taxes, from the Sellers/Brands-Sellers and/or Brands, based upon the user and Sellers/Brands matching of the user demographic details and proprietary data scoring preferences. The user can transfer their Satoshi monies from the soco custodial wallet to any of the user’s third party Lightning Network wallet. Earnings inquiries should be directed to earnings@thesovereignconsumer.com.
USING THE soco PLATFORM SERVICES
Plain English Legally-Binding Contract
soco’s Platform Services are designed for consumer to business (C2B) use. You must open an account and comply with the Service Agreement. Failure to follow them could result in your account being limited, suspended, or terminated. soco Account. In order to use the soco Platform Services, you must, open and maintain a soco account governed by the Documents, which may be updated from time to time. Your use of the soco Platform Services may be limited if your soco account is suspended, restricted, or otherwise terminated for violations of this Service Agreement. Upon creating an account, soco grants you a limited, non-exclusive, non-transferrable license to access and use the soco Platform Services pursuant to the terms of this Service Agreement.
You need to ensure basic security protocols, such as passwords, security codes, and account credentials are safeguarded and not used by unauthorized persons. soco does not know your personal identity and the created unique decentralized identity (“DID”) stored on the personal identity blockchain is only known by you and the phone manufacturer. soco only maintains a shareable DID that is shared with sellers/brands and the Lightning Network 3rd party wallet(s) you designate to transfer your Satoshis. If you think any of your security protocols have been breached, you need to contact soco right away. Securing Your Account. You are solely responsible for maintaining the security of your soco account. You are responsible for any and all activity conducted using your Account Credentials, regardless of whether you authorized such activity or not. You are required to notify soc0 if you have reason to believe that your Account Credentials have been compromised.
In order to use our Platform, you need to provide us with a ‘anonymized’ (we don’t know your true identity) non Personal Identifiable Information (PII) information before an account will be approved by us Required Information. When you register for an account, you will provide a user name and the jurisdiction you live in, which is tracked by your zip code.
If you use soco Services to place information in a third-party wallet, you agree to comply with any terms governing the use of the third-party wallet and take full responsibility for any violations of your obligations under such terms. Use of Services with Third-Party Wallets. In the event that you use the Services to issue credentials and place those credentials into third-party wallets (including Apple or Google wallets or Lightning Network wallets or soco recommended third party wallets) (“Third-party Wallets”), you agree that you shall fully comply with any and all terms, conditions and agreements governing the use of the Third-party Wallet. You agree that soco shall have no liability for, and you shall fully indemnify soco for, your failure to comply with any and all terms, conditions and agreements governing the use of a Third-party Wallet.
You may not use our services to do bad things. That includes using our services to create fake identities for nefarious purposes. Forbidden Activities.You agree not to use the Services to collect, upload, transmit, display, or distribute any content or to take any action that: (i) violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) is harmful to minors in any way; (iv) is in violation of any law, regulation, or obligations or restrictions imposed by any third party; (v) attempts to bypass or break any security mechanism on any of the Services which could pose a security or service risk to Company or its customers; (vi) attempts to reverse-engineer the Services in order to find limitations, vulnerabilities, or steal Company IP including trade secrets, and copyrighted works; (vii) launches or facilitates, whether intentionally or unintentionally, a denial of service attack on any of the Services or any other activity that adversely impacts the availability, reliability, or stability of the Services; (viii) transmits any material or data that contains viruses, Trojan horses, spyware, works, or any other malicious or harmful program; (ix) engages in any unsolicited advertising, marketing, or other activities prohibited by Applicable Law or regulation covering anti-spam, data protection, or privacy legislation in any relevant jurisdiction; (x) attempts to solicit information from individuals without their explicit consent or under false pretenses; (xi) creates false identities, DIDs, credentials, or any other attempt to use the Services for nefarious purposes. You may not access or use the Platform Services for the purposes of creating a competing product or service.
You agree to follow all laws and regulations. You agree to follow this Service Agreement. Finally, you agree to follow all requirements we give you for integration purposes. Compliance. You represent and warrant that you will only use the soco platform for legal and legitimate purposes and that you will at all times operate in compliance with: (a) all applicable federal, state, and local laws, rules, regulations, and guidance of any and all countries in which you operate, including, without limitation, those governing payment services, consumer protections, privacy, and data security (collectively, “Applicable Law”); (b) this Service Agreement; and (c) any and all soco requirements.
We can limit how and with whom you engage on our platform, but we will let you know in writing before we impose limitations. Limitations. soco reserves the right, in its sole discretion, to limit the types of transactions allowed on its platform, including, but not limited to, the number of transactions you process over a period of time.
We will not be responsible for any taxes connected to the sale of your goods and services via our platform. You are responsible for all your own taxes. From time to time, we may be required by the IRS to provide them with reports about your selling activity. You agree to cooperate with our reporting requirements. If we ever have to pay taxes on your behalf, you agree to take full responsibility and agree to pay us for anything we may pay on your behalf. Responsibility for Taxes. soco is not responsible for the payment of any taxes, duties, levies, or tariffs related to the sale of Your Services or any related goods and services through Your Application. You acknowledge that you are solely responsible for paying and collecting any applicable taxes, duties, levies, or tariffs imposed with respect to the sale of Your Services and the sale of any goods or services through Your Application.
If the Service Agreement is terminated, you agree to immediately stop using the platform for any new transactions, work with us to finalize any pending transactions and giving End Users their earnings. All of your obligations under this Service Agreement will continue to be enforceable even after termination. Effect of Termination. Once termination is effective you agree to: (a) immediately cease using the soco Platform Services in any way to accept any new transactions.. The Parties agree that their confidentiality obligations, indemnification obligations, intellectual property ownership, and limitation of liability sections of this Agreement shall survive the termination of this Service Agreement.
soco implements and maintains commercially reasonable data security measures designed to protect soco’s systems and data storage repositories. Security Measures. soco implements and maintains commercially reasonable data security measures designed to protect soco’s systems and data storage repositories storing soco and user DID data. Measures include but are not limited to (i) storing all Confidential Information and Personal Information behind a firewall, and (ii) encrypting data at rest and in transit.
You can report any security issues to soco by emailing them to us. Reporting of Security Issues. If you become aware of any security issues or vulnerabilities on soco systems, you may report issues to security@thesovereignconsumer.com
You are consenting to the usage of your data and it will only be utilized for such purpose(s). We will store your data for up to three (3) years from the termination of your services Data Retention. soco will retain your data for up to three (3) years from the termination of services. You are consenting to the usage of your data and it will only be utilized for such purpose(s).
We will retain any and all intellectual property rights to our APIs, our Platform, or any and all of our intellectual property rights. You agree not to copy, transfer or reverse engineer our IP or allow another to do so. Intellectual Property Ownership. soco is the exclusive owner of and retains all right, title and interest to the soco Platform Services, the soco APIs, the soco platform and all modifications, enhancements, upgrades and updates thereto, the soco Marks, and any and all intellectual property rights therein and thereto (collectively, the “soco IP”). There are no implied licenses under this Service Agreement. You will not acquire any rights in the foregoing and you will not copy, transmit, transfer, modify or create derivative works, reverse engineer, reverse compile, reverse assemble or otherwise determine or derive source code of the soco IP, nor permit or authorize any third party to do any of the same.
We welcome feedback. When you share that feedback with us, it becomes our property, and we can do what we like with it. Feedback. You may voluntarily provide suggestions or ideas for improvements or modifications to the soco Platform Services (“Feedback”). Nothing in this Service Agreement will prohibit soco from using, profiting from, disclosing, publishing, or otherwise exploiting any Feedback, nor create any obligation to compensate you for the provision of Feedback. soco shall also own any and all intellectual property rights provided in any feedback from you or any End Users.
GENERAL LEGAL TERMS
Plain English Legally-Binding Contract
Basically, the platform is sold as is and as has been demonstrated. We are not promising the platform will function specifically to suit your needs other than what we have advertised to the public. We will not be responsible for any losses that you may incur as a result of the platform operating as you may have hoped. There are many types of damages you will not be entitled to as a result of this limited warranty section. Review it carefully. The maximum recovery under this agreement shall be limited to amount paid to us over the prior six months leading up to a claim.

We will make changes to our platform from time to time. We cannot guarantee that subsequent versions will function the same as prior versions and we will not be liable in that event.

You recognize that cryptography is an advancing field, and that somebody could find an exploit – and we’re not responsible if that happens.
Limited Warranty. soco warrants the soco-Enabled Services will be provided in conformance with the terms of this Service Agreement and soco does not make any other warranties, whether expressed or implied, whether regarding the performance of the soco-Enabled Services or any other services provided under this Service Agreement.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, SOCO DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, AND DOES NOT WARRANT THAT THE SOCO-ENABLED SERVICES WILL MEET YOUR REQUIREMENTS FOR A PARTICULAR PURPOSE OR THAT OPERATION OF THE SOCO-ENABLED SERVICES WILL BE UNINTERRUPTED OR THAT IT WILL BE ERROR FREE.

YOU ACKNOWLEDGE AND AGREE THAT CRYPTOGRAPHY IS A PROGRESSING FIELD. ADVANCES IN CODE CRACKING OR TECHNICAL ADVANCES SUCH AS THE DEVELOPMENT OF QUANTUM COMPUTERS MAY PRESENT RISKS TO THE CRYPTOGRAPHIC SYSTEMS IN THE SERVICES, WHICH COULD RESULT IN THE THEFT OR LOSS OF YOUR CRYPTOGRAPHIC PROPERTY. TO THE EXTENT POSSIBLE, SOCO WILL USE COMMERCIALLY REASONABLE MEASURES TO UPDATE THE SERVICES TO ACCOUNT FOR ANY ADVANCES IN CRYPTOGRAPHY AND TO INCORPORATE ADDITIONAL SECURITY MEASURES BUT DOES NOT GUARANTEE OR OTHERWISE REPRESENT AND/OR WARRANT SECURITY OF THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THESE INHERENT RISKS.
We cannot be held liable for most types of damages that could arise under this Service Agreement. This is a broad waiver and limitation of liability.

Parts of our platform are still in a beta stage, and we are relying on you to provide us with feedback so that we can improve our platform. The system will likely have “bugs” that need to be worked out, some of which could cause problems in your own system. Your continued use given this notice means you know and understand the risks and should prompt you to take extra precautions to preserve your data.

If there is a problem that results in a loss or damages, we will not be liable for such loss or damage.

We will not be responsible for any losses or damages resulting from customer account credentials being compromised.

We won’t be responsible for any violations of state, federal or international law. You must ensure the platform is operating legally for your purposes.

You are responsible for your own costs and expenses related to claims or liabilities associated with your or your End User’s use of the platform.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCO WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INDIRECT DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA, LOSS OF BUSINESS, ANTICIPATORY PROFITS, OR OTHER INTANGIBLE LOSSES REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) CAUSED OR ALLEGED TO BE CAUSED BY THE SOCO-ENABLED SERVICES, SOCO PLATFORM, THIRD-PARTY AFFILIATE SERVICES OR SOFTWARE, ANY DOCUMENTATION, OR ANY OTHER INFORMATION, MATERIALS, OR SERVICES PROVIDED TO YOU, END USERS OR OTHERS IN CONNECTION WITH USE OF THE SOCO-ENABLED SERVICES. IN NO EVENT WILL SOCO’S AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE FEES PAID BY CUSTOMER TO SOCO IN THE SIX (6) MONTHS DIRECTLY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION.

CUSTOMER ACKNOWLEDGES THAT THE SOCO-ENABLED SERVICES AND SOFTWARE ARE CURRENTLY STILL UNDER DEVELOPMENT AND TESTING BY SOCO. WE DESIRE TO OBTAIN INPUT FROM YOU TO ASSIST US IN ITS ONGOING DEVELOPMENT OF THE SOCO-ENABLED SERVICES AND RELATED THIRD-PARTY SOFTWARE. ACCORDINGLY, THE PARTIES ACKNOWLEDGE THAT THE PROGRAMS LIKELY CONTAIN “BUGS” AND OTHER ERRORS THAT COULD ADVERSELY AFFECT THE USE OR PERFORMANCE OF THE SOCO-ENABLED SERVICES AND THIRD-PARTY SOFTWARE; AND CUSTOMER SHOULD TAKE EXTRA CARE IN PRESERVING ITS PRE-EXISTING DATA ON CUSTOMER’S EQUIPMENT IN ORDER TO AVOID ANY LOSS OF DATA AS A RESULT OF USING THE PRODUCT AND SOFTWARE.

NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL SOCO BE LIABLE FOR ANY LOSS, DAMAGES, COSTS, OR EXPENSES INCURRED BY YOU DUE TO (A) THE USE OF ANY ACCOUNT AND THE CORRESPONDING PASSWORD BEING USED BY OTHERS, REGARDLESS OF THE EXISTENCE OF WILLFUL FAULT.

NOTWITHSTANDING THE FOREGOING, DENTITY WILL NOT BE RESPONSIBLE FOR ANY VIOLATION OF APPLICABLE LAW ON THE PART OF YOU OR YOUR END USERS, AND YOU SHALL INDEMNIFY AND HOLD DENTITY HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, OR EXPENSES INCURRED BY SOCO AS A RESULT OF ANY SUCH VIOLATION.

YOU SHALL DISPOSE AND RESOLVE, BY YOUR OWN RESPONSIBILITY AND EXPENSE, ANY INQUIRIES, CLAIMS, LIABILITIES, LOSSES, DAMAGES, COSTS, OR EXPENSES FROM OTHERS OR REQUESTS, QUESTIONS, OR CLAIMS AGAINST OTHERS RELATED TO OR ARISING OUT OF THE USE OF THE SOCO-ENABLED SERVICES, INCLUDING BUT NOT LIMITED TO YOUR AND END USERS’ USE OF THE SOCO-ENABLED SERVICES. YOU SHALL INDEMNIFY AND HOLD SOCO HARMLESS FROM AND AGAINST ANY AND ALL SUCH INQUIRIES, CLAIMS, LIABILITIES, LOSSES, DAMAGES, COSTS, OR EXPENSES.
You cannot assign your rights or obligations under this Service Agreement without our written approval. Assignment. The rights and obligations of the parties under this Service Agreement may not be assigned, transferred, pledged or otherwise encumbered without the prior written consent from the other party in its sole discretion. Provided, soco may assign this Service Agreement without your consent pursuant to any merger, acquisition, corporate restructuring or reorganization, or any sale of all or substantially all of soco’s assets or stock. Subject to the foregoing, this Service Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, legal and personal representatives, successors and permitted assigns. Any such assignment by You shall not alter any of the terms or conditions of the Platform Agreement. In the event that any assignment occurs, you will provide written notice of said assignment to soco.
We are not responsible for any federal, state or local taxes. Taxes. You are responsible for paying all federal, state and local taxes.
If something beyond our control prevents us from performing our obligations under this Service Agreement, they will be suspended until such time as we are able to perform and we will not be in breach as a result. Force Majeure. soco is not responsible for any failure to perform its obligations under this Service Agreement during any period in which such performance is delayed by circumstances beyond its reasonable control, including, but not limited to, weather, fire, flood, earthquake, war, embargo, strike, riot, civil unrest, acts of terrorism, pandemic, failure or interruption of public or private infrastructure, or the intervention of any government entity. In the event of such a failure, soco’s obligations will be suspended until soco is able to perform.
Notices must be sent by email. Notices. All notices to soco must be sent by email to info@thesovereignconsumer.com
This Service Agreement shall be interpreted under the laws of Delaware. If you bring a claim against us, you waive your right to a trial by jury. Governing Law.This Service Agreement shall be governed by the laws of the State of Delaware without regard to any choice-of-law provisions. You waive right to a jury trial in any judicial proceeding involving any claim relating to or arising under this Service Agreement.
This is the whole agreement between you and soco and it can only be modified by a separate, written agreement that specifically references how and in what manner it supersedes this Service Agreement. Just because soco fails to act according to its obligations in this Service Agreement, doesn’t mean it has waived those rights. Entire Service Agreement, Modification, Waiver.This Service Agreement and Documents constitutes the entire agreement between the parties with respect to the subject matter addressed herein and supersedes all prior communications, agreements or understandings, written or oral, between the parties. No waiver of any rights or obligations under this Service Agreement or of any objection to any act or omission connected therewith shall be claimed or implied by any party or be deemed to constitute a consent to the continuation of any such act or omission, unless in writing signed by the party against whom enforcement of such waiver or consent is sought. No remedy or election hereunder shall be deemed exclusive but shall be deemed cumulative with all other remedies at law or in equity whenever possible.
If something in this contract is legally unenforceable, it does not make the whole agreement unenforceable. We will just cut out that portion and enforce the rest. Severability.The provisions of this Service Agreement are severable, and if any provision of this Service Agreement is determined to be invalid or unenforceable under any controlling law, such invalidity or non-enforceability shall not in any way affect the validity or enforceability of the remaining provisions of this Service Agreement.
AGREEMENT TO ARBITRATE
Plain English Legally-Binding Contract
Please reach out to us with any issues before making things messy with a legal battle. Before bringing a formal legal case, please first try contacting our support team to resolve things that way first.
If we truly can’t help you after reaching out to us, then we both agree to go to binding arbitration in South Carolina. That’s where a professional arbitrator will decide the outcome rather than a judge or jury. If a dispute cannot be resolved through our support team, you or any of your affiliates on one hand and soco and any of our affiliates on the other hand, all agree to resolve any dispute relating to these Terms or in relation to the Services by binding arbitration in Charleston, South Carolina or in another location that we have both agreed to. This applies to all claims under any legal theory unless the claim fits in one of the exceptions below. This also applies even after you have stopped using the Services. If we have a dispute about whether this agreement to arbitrate can be enforced or applies to our dispute, we all agree that the arbitrator will decide that, too. Pursuant to this Section, you understand that you and your affiliates and soco and its affiliates are giving up the right to have a judge and/or jury resolve any controversy or claim arising out of or relating to this Service Agreement.
Now that we’ve established we’ll use arbitration, there are some exceptions like IP disputes and breaking of our acceptable use policy. If the case is a small claim, we don’t have to arbitrate that. You on one hand, and soco and its affiliates on the other hand, agree that we will go to court to resolve disputes relating to: (i) your, our or our affiliates’ intellectual property (e.g., trademarks, trade dress, domain names, trade secrets, copyrights or patents); or (ii) your violation of our Acceptable Use Policy. If any of us brings a claim in court that should be arbitrated or any of us refuses to arbitrate a claim that should be arbitrated, the other of us can ask a court to force us to go to arbitration to resolve the claim (i.e., compel arbitration). Any of us may also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.
We both agree not to bring a class action suit against the other. If this isn’t enforceable for some reason, this whole section will go away. Class Action Waiver: You, on one hand, and soco and its affiliates on the other hand, agree that any claims or controversies between us must be brought against each other on an individual basis only. That means neither you on one hand nor soco and its affiliates on the other hand can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action. The arbitrator cannot combine more than one person’s or entity’s claims into a single case, and cannot preside over any consolidated, class or representative proceeding (unless we agree otherwise). And, the arbitrator’s decision or award in one person’s or entity’s case can only impact the person or entity that brought the claim, not other soco customers, and cannot be used to decide other disputes with other customers.